HTML API

Basic API based on HTML attributes without need for coding knowledge.

Operations

Name Description
open Chat box is opened after clicking on this element.
send After clicking on element, chat box is opened and predefined text is sent.

open

Chat box is opened after clicking on this element. Click here to test the operation.

Attribute Type Description
data-text Optional Predefined text in the input text field when visitor opens chat box.
<img src="/images/click-to-chat.png" data-api="smartsupp" data-operation="open" /> <img src="/images/click-to-chat.png" data-api="smartsupp" data-operation="open" data-text="Hello..."/>

send

After clicking on element, chat box is opened and predefined text is sent. Works similarly as operation open with the difference that the text is mandatory and is sent automatically.

Attribute Type Description
data-text Required Message sent by visitor.
<img src="/images/click-to-chat.png" data-api="smartsupp" data-operation="send" data-text="Hello..." />